Terms & Conditions

1. Customer Eligibility

By accessing this website or placing an order, you confirm that you meet the minimum legal requirements applicable to the purchase, possession, and use of fireworks in your location. Fireworks must only be purchased, handled, stored, and used by individuals who are legally permitted to do so.

2. Legal Compliance

Customers are responsible for understanding and following all applicable laws, regulations, permissions, restrictions, and safety requirements relating to fireworks. This includes rules concerning purchase, transportation, storage, possession, and use. We may decline or cancel an order where fulfilment would conflict with applicable requirements.

3. Product Information & Safety

Fireworks should always be treated as products requiring careful handling and responsible use. Customers must:

• Read and follow all instructions and safety information provided with the product.
• Ensure fireworks are handled only by responsible adults where legally required.
• Use products only in suitable locations and keep them away from people, vehicles, buildings, and flammable materials.
• Store products responsibly and according to the instructions provided with the product.
• Follow all applicable local safety requirements and restrictions.

Customers are responsible for using products correctly and in accordance with the instructions, applicable laws, and safety requirements.

4. Orders & Payments

Orders placed through our website are subject to product availability and confirmation. Product prices, offers, and availability may change without prior notice. We may contact you if additional information is required to process an order.

Orders may be cancelled when products are unavailable, required information is incomplete, a pricing or listing error occurs, payment is unsuccessful, or fulfilment is restricted by applicable rules. Payment requirements and available payment methods will be communicated during the ordering process.

5. Delivery & Shipping

Delivery timelines provided on the website or during order confirmation are estimates and may vary depending on location, availability, logistics, weather, regulatory requirements, and other circumstances beyond our reasonable control.

Certain fireworks may be subject to transportation or delivery restrictions. We reserve the right to restrict delivery to locations where shipment or fulfilment is not permitted.

6. Cancellation & Returns

Due to the nature of fireworks and applicable safety requirements, returns or exchanges may be restricted. If an item arrives damaged, defective, or materially different from the confirmed order, please contact us as soon as possible with the order details and supporting photographs.

After reviewing the issue, we may provide an appropriate resolution in accordance with our applicable return, replacement, and refund procedures.

7. Liability

Customers are responsible for using, storing, transporting, and handling fireworks in accordance with product instructions, applicable laws, and safety requirements.

To the extent permitted by applicable law, Rajaguru Pyro shall not be responsible for losses or damages resulting from improper handling, unauthorized use, unsafe storage, misuse, or failure to follow product instructions and applicable requirements.

8. Website Content

The text, images, graphics, logos, product information, design, and other materials displayed on this website are provided for the operation and presentation of our services. Unless otherwise stated, such content belongs to Rajaguru Pyro or is used with appropriate permission.

Website content may not be copied, reproduced, modified, distributed, or commercially reused without prior written permission, except where permitted by applicable law.

9. Updates to These Terms

We may revise these Terms & Conditions when our services, website features, business practices, or applicable requirements change. Updated terms will be published on this page. Your continued use of the website after an update indicates that you have reviewed the revised terms.

10. Applicable Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws and regulations governing the business and the customer's transaction. Any dispute will be handled through the appropriate legal process and jurisdiction applicable to the matter.